EasyQR ("EasyQR," "we," "us," or "our") provides QR code creation, management, and analytics tools at easy-qr.co (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Service, you agree to the practices described in this policy.
1. Information we collect
Account information. When you create an account we collect your email address, your name (if provided), your workspace or organization name, and authentication details. If you sign in with Google, we receive basic profile information from Google such as your name, email address, and profile image.
QR code data. We store the QR codes you create, including titles, destination URLs, short links, folders, tags, campaign parameters, colors, and status.
Scan analytics. When someone scans one of your dynamic QR codes, we record limited, privacy-conscious information about the scan:
- Date and time of the scan
- Approximate location (country, region, and city) derived from network information
- Device type, operating system, and browser
- Referrer, where available
- A non-reversible hashed identifier used to estimate unique scans
We do not store full IP addresses alongside scan records. IP addresses are hashed and are not used to identify individual scanners by name.
Billing information. Paid plans are processed by Stripe. We do not receive or store full payment card numbers. We store limited subscription information such as your plan, subscription status, and renewal dates.
Support and contact messages. If you contact us, we store the name, email address, and message you submit so we can respond.
Usage and technical data. We collect standard log and analytics data about how the Service is used, including pages viewed and general device information. We use Google Tag Manager and associated analytics tools on our marketing pages.
2. Free tools and browser-only processing
Some EasyQR free tools generate static QR codes entirely in your browser. In particular, the Wi-Fi QR code generator encodes your network name and password directly in your browser. Wi-Fi credentials entered into that tool are not transmitted to or stored on EasyQR servers.
If you choose to save a tool output as a dynamic QR code in your account, the information required to create that dynamic QR code is stored on our servers.
3. How we use information
- To provide, operate, and maintain the Service
- To redirect dynamic QR code scans to your chosen destination
- To generate scan analytics and reports in your account
- To process payments, subscriptions, and plan entitlements
- To send account, billing, security, and service-related emails
- To respond to support and contact requests
- To detect, investigate, and prevent abuse, fraud, and security incidents
- To improve the Service and develop new features
4. Legal bases for processing
Where required by law, we process personal information on the basis of performing our contract with you (providing the Service), our legitimate interests (securing and improving the Service), your consent (where requested), and compliance with legal obligations.
7. Data retention
We retain account information and QR code data for as long as your account is active or as needed to provide the Service. Scan analytics are retained to support historical reporting in your account. We retain records where necessary to comply with legal, accounting, or reporting obligations, and we delete or anonymize information when it is no longer needed for these purposes.
8. Security
We use industry-standard safeguards including encrypted connections, access controls, and database-level authorization rules designed to keep your workspace data separate from other customers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your rights and choices
Depending on where you live, you may have the right to access, correct, export, or delete personal information we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent.
You can update most account details directly in your EasyQR settings. To make a privacy request, use our contact form. We may need to verify your identity before acting on a request.
Marketing emails, where sent, include an unsubscribe link. Account, billing, and security emails are required for operating your account.
10. Children's privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. International users
EasyQR is operated from the United States. If you access the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the Service or by email where appropriate.
13. Contact us
Questions about this Privacy Policy? Reach us through the EasyQR contact page.
